Crisis Services Canada
Crisis Services Canada is a network of existing distress, crisis and suicide prevention line services, and one of the three founding partners of Talk Suicide.
About Crisis Services Canada
Crisis Services Canada is a collaboration between non-profit distress and crisis service centres from across Canada. As a partner in Talk Suicide, they play a critical role in the running of the service, leading on clinical and technical operations for the helpline.
Their team oversees the network of distress centres who respond to Talk Suicide calls and texts, recruiting, onboarding and training responders. They also manage the technology that responders use to receive interactions.
Crisis Services Canada is guided by several core goals and principles. They believe that partnerships are the key to increasing services and improving outcomes for individuals in distress, crisis or those who may be experiencing suicidal thoughts. Their staff and members share a commitment to best practices in suicide prevention and a common set of core values to ensure they help those in need.
Crisis Services Canada (CSC) evolved out of the Canadian Distress Line Network (CDLN) – a national network of existing distress, crisis and suicide prevention line services that has been engaging members since 2002.
Over the years, the network formalized. In 2017, the organization incorporated under the name Crisis Services Canada and launched the Canada Suicide Prevention Service (CSPS).
In 2020, CSC partnered with CAMH and CMHA National to continue building upon the successes of CSPS and to bring additional support to the service. Demand for the service has tripled in demand since the COVID-19 pandemic was declared in Canada, and the partners are working on expanding capacity to meet the needs of help-seekers across the country.
In 2022, the Service has been rebranded to Talk Suicide. CSC continues to be a critical partner in delivering this service across Canada. Its structure and focus is geared to strengthening regional service delivery and ensuring gaps in mental health and suicide prevention and support nationwide are addressed.
Board of Directors
- Eva Serhal – Chair
- Karen Letofsky – Past Chair
- Chanta Baier
- Damian Jankowicz
- Matthew Little – Executive Director